Help Desk Application User Engineer (NYC) - Next Step Systems

Next Step Systems

$50,000 - $55,000 / year

US-NY-New York

Up to $55K

Customer service position that assists Traders with day to day questions and issues with the usage of an electronic brokerage platform. Position will help users with application support for fixed income and other electronic trading applications.

Required Qualifications:
- MUST be able to navigating (i.e. know how to open a session, gateway or servers) via a system like a Unix, C++, or Java or Bloomberg or eSpeed or Brokertech.
- A basic understanding of how the bond market/futures AUCTIONING PROCESS. We will train but candidate MUST be a quick learner.

Other Skills:
- Successful applicants must have previous customer service experience with strong communication skills.
- Position requires excessive follow through with internal and external groups in a time sensitive environment.
- Holder of Series 7, 63 or 21 is a huge plus but not necessary.
- Ability to work well under pressure in a fast pace environment
- Must be proactive and possess a “can-do” approach
- Flexible and be willing to help out team when needed.



Jobs, Manhattan, New York, New York City, Help Desk, Technical Support, Application Support, Software Support, UNIX, C++, Java, Trading, Bond Market, Futures